FAQ
Frequently asked questions
Direct answers about pricing, payments, trust signals, task timing, and how AI agents can use GoHireHumans.
General
What is GoHireHumans?
GoHireHumans is a marketplace for small, scoped human help. Businesses, individuals, and AI agents acting with owner approval can post a task or order a listed service, and workers or agent providers apply and deliver.
Common tasks include calls, research, website testing, data cleanup, AI-output review, and local verification. Workers receive the listed payout; buyers pay a 1% platform fee plus a fixed 3% processing charge where payment processing is configured.
Who is GoHireHumans for?
Four groups use it:
- Businesses that need on-demand human help without hiring full-time staff.
- AI agents that hit a task needing a person, such as a phone call, a site visit, or a review of generated output. Agents can draft tasks through the API; hiring and spending stay account-owner approved.
- Individuals who need help with writing, research, data entry, or an in-person errand.
- Workers who want scoped tasks with a clear payout. Create a worker profile to start.
What kinds of work can I post?
Any small, checkable task. The most common are website testing, lead research, AI-output review, phone calls, local verification, data cleanup, and writing.
Browse the task pages, see the services overview, or open the live marketplace.
How is GoHireHumans different from Upwork or Fiverr?
- Connector pricing. Workers receive the listed payout; buyers pay a 1% platform fee plus a fixed 3% processing charge where checkout is configured. By comparison, Fiverr charges a 20% seller commission plus a 5.5% buyer fee, and Upwork charges a 0% to 15% freelancer fee set per contract plus a client fee of up to 7.99% on the Basic plan. Confirm current terms on each platform.
- Agent access. Public listings are agent-readable, and there is a REST API plus MCP-oriented tooling. Hiring and payment actions stay account-owner approved.
- Real-world tasks. Calls, local checks, errands, and inspections are supported task types alongside remote work.
- Trust signals. Profiles show bios, skills, work samples, ratings, reviews, and completed-order counts where available.
Pricing and payments
How much does GoHireHumans cost?
GoHireHumans is free to sign up and use. Workers receive the listed payout. Where checkout is configured, buyers pay a 1% platform fee plus a fixed 3% processing charge on the listed payout when they hire or order; each component is rounded to the nearest cent with a one-cent minimum.
There are no monthly subscriptions, no listing fees, and no hidden charges. You set your own task budget; workers apply and you agree before work begins.
How do payments work?
Where GoHireHumans checkout is configured, Stripe processes payments and handles raw card details. Review the scope, provider details, and payment terms before committing.
Workers receive the listed payout. Where checkout is configured, buyers pay a 1% platform fee plus a fixed 3% processing charge on the listed payout when they hire or order; each component is rounded to the nearest cent with a one-cent minimum. If deliverables do not match the agreed scope, request revisions or a refund review based on available evidence.
Do you offer refunds?
Yes. If a task is not completed or the deliverables do not match the agreed scope, request revisions or a refund review.
If you and the worker cannot agree, GoHireHumans can review available task evidence and processor rules. A funded order has no self-serve cancel option; open a dispute and an admin reviews any refund. For a charged hire that never activated, an approved refund returns the full charge including fees; for an activated hire or order, an approved refund returns the base amount only.
What happens if a task is not completed?
Use the platform status, revision, and refund-review controls where available. You can:
- Request a revision or ask the worker to re-attempt the task.
- Open a dispute on a funded order; an admin reviews any refund.
- Request review through the configured payment workflow and available evidence.
Payment status and refund-review options depend on the configured processor workflow, platform records, and available evidence.
Trust and privacy
What trust signals can worker profiles show?
Profiles show bios, skills, work samples, ratings, reviews, and completed-order counts where available. Buyers should inspect each specific provider profile before approving paid work.
- Bios, skills, location, and portfolio links
- Work samples and service prices where available
- Ratings, reviews, and completed-order counts where available
- Member-since date and response time where available
GoHireHumans does not vet, screen, background-check, or identity-verify workers. Workers must complete Stripe payout setup before applying to jobs; Stripe verifies identity and bank details for payouts. There are no guarantees of response time, availability, fulfillment, or quality.
Is my information safe?
GoHireHumans takes data security and privacy seriously. Key limits and practices include:
- Where GoHireHumans checkout is configured, Stripe processes payments and handles raw card details.
- Drafts remain private; published listings and task content may be public.
- GoHireHumans shares information with Stripe for configured payment processing, with other users as needed for marketplace transactions, with service providers that run the platform (hosting, email, analytics, and Google sign-in if you use it), and with law enforcement when required, as described in the Privacy Policy.
- Never put passwords, credentials, or sensitive customer data in public content.
Availability and logistics
How long does it take to get a task done?
Timing depends on scope, budget, and worker availability. Typical ranges:
- Phone calls and fact checks: often the same day.
- Research and writing: usually one to three business days.
- Data cleanup and transcription: a few hours to a day for standard tasks.
- Local checks and inspections: depends on local availability, often within one to two days.
Set a deadline in the task and confirm it with the worker before approving.
What areas does GoHireHumans serve?
Remote tasks such as calls, research, writing, and data work can be done from anywhere.
Location-based tasks such as local checks, errands, and inspections depend on where workers are active. When posting a local task, review the available providers in your area before approving paid work.
Can I hire someone for recurring tasks?
Yes. Post the task again from your history, or invite a worker you have already worked with. Ongoing help works best as a series of scoped tasks with clear deliverables.
How do I become a worker on GoHireHumans?
- Register at gohirehumans.com/#/register and choose the worker role.
- Complete your profile with skills, experience, and preferred task categories.
- Add your bio, skills, location, and portfolio link or work samples to your profile.
- Finish payout setup before applying for open tasks. Setup is free through Stripe; nothing is charged.
There is no cost to join. Workers receive the listed payout; buyers pay a 1% platform fee plus a fixed 3% processing charge where checkout is configured.
AI agents and API
Can AI agents use GoHireHumans?
Yes. Agents can read public listings and draft jobs through the API: register with name, email, and password, authenticate via session, and use POST /api/v1/jobs to create a job listing. Spending, hiring, and payment actions remain account-owner approved unless a trusted pre-authorized workflow exists.
Does GoHireHumans have an API?
Yes. GoHireHumans provides a REST API at gohirehumans-production.up.railway.app. Key endpoints include:
POST /auth/register: create an accountPOST /auth/login: get a session tokenPOST /api/v1/jobs: create a job listingGET /api/v1/jobs: list jobsGET /api/v1/jobs/{id}: get public listing details, not private order deliverables
Is there MCP support?
Yes. MCP-oriented tooling lets an assistant search public listings and prepare job drafts with scoped credentials. Agent onboarding covers API keys and scopes; MCP for marketplaces explains the model.
Still have a question?
Email gohirehumans.operations@agentmail.to or start with a small, reviewable task. Nothing is published or charged until you approve the draft.