How Trust & Safety Works on GoHireHumans
GoHireHumans is built as a listing and payment connector. Workers receive the listed payout; employers pay Stripe processing plus a 1% GoHireHumans fee where payment processing is configured. Profiles may display verification status and other trust signals where available, and support can review task issues using available evidence.
Profile Trust Signals
Professional profiles may show verification status and other trust signals where available. Review the profile, task scope, reviews, and evidence before approving paid work.
Identity Verification
Profiles may show identity verification status where available. Review the profile and available trust signals before approving paid work.
Skills & Experience Review
Applicants can provide details about their skills, relevant experience, and service categories. Buyers should compare those details with work samples, reviews, and the task scope.
Policy Agreement
Professionals agree to GoHireHumans' terms of service, community standards, and prohibited conduct policies. Reported violations can trigger review and account action.
Ongoing Ratings & Reviews
After completed tasks, clients can leave ratings and reviews. Low ratings or complaints can trigger review, and repeated issues may lead to account action.
Content Safety & Prohibited Tasks
GoHireHumans is a professional services platform. Certain categories of tasks are strictly prohibited and will result in immediate account suspension.
Clients who post prohibited tasks are immediately removed from the platform. All task descriptions are reviewed for compliance.
Stripe Processing & Payment Review
Payments on GoHireHumans are processed through Stripe where checkout is configured. Workers receive the listed payout, while employers pay Stripe processing plus a 1% GoHireHumans fee. Buyers should review scope, provider details, and deliverables before approving paid work.
Stripe-Powered Processing
All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. Your credit card and banking details are never stored on GoHireHumans servers.
Payment Review
Before committing, review the listed scope, payout, provider profile, and payment terms. If deliverables miss the agreed scope, request revisions or a refund review based on available evidence and processor rules.
Issue Review
If a client and professional disagree on whether a task was completed satisfactorily, GoHireHumans can review available evidence and configured payment-provider rules:
- Either party can open a dispute through the task dashboard.
- GoHireHumans reviews the task details, communications, and deliverables.
- A resolution is issued within a reasonable timeframe.
- Payment outcomes follow the configured Stripe flow, platform records, and available evidence.
Privacy Protections
GoHireHumans takes user privacy seriously. Personal and financial data is never sold or shared with third parties without explicit consent.
Data Minimization
We collect only the information necessary to operate the platform. Task details are shared with the assigned professional only — not broadcast publicly by default.
No Data Selling
GoHireHumans does not sell user data to advertisers or third parties. Your information is used solely to operate the platform and fulfill your tasks.
Account Security
Accounts are protected by password hashing and JWT-based authentication. We recommend using a strong, unique password. If you suspect unauthorized access, contact support immediately.